It started for me at 07:15 EDT, when I roused enough that the noise on the radio resolved itself into words. Something about a Microsoft update going wrong and several airlines having trouble? That initial report proved to be inaccurate: it wasn’t a Microsoft update, it was other software that had gone wrong.
The first report from the front is wrong.
– Rick Hillier (Gen, ret’d)
But the glitch was shutting down computers running Microsoft, of which there are a few, here and there, and the bit about the airlines being affected was accurate. I was now fully awake, because my day included the task of getting a West Coast teenager onto a homeward-bound Air Canada airplane. Exactly which airlines were affected, did you say?